Unique Datacom

Pain Points

Have you implemented Business Intelligence / Power BI solutions, but lack internal capability or bandwidth to support it?

Do you need expert advice and proactive monitoring to ensure your Power BI solution follows the standards and best practices? ​

Do your business users have the right level of support and training? ​

Could you benefit from a clearer and more streamlined self-service analytics process and adoption framework?

Our Support Goals

Support your organisation in developing BI and self-service analytics capabilities to enable data-driven decision-making.

Provide training and guidance to develop the skills required to get the most from your investment in Power BI.

Develop the mindset associated with data-driven decision-making to rapidly answer business questions and make more informed decisions.

Help with the transition from legacy tools such as Excel to more scalable, maintainable and collaborative platforms.

Programme Features

Proactive & Reactive Support:

  • Regular maintenance activities for BI platform
  • Monthly monitoring and health-check
  • 1st, 2nd or 3rd level support for troubleshooting
  • Support for development / enhancements

Defined SLAs

Duration: 6+ months

Discounted rate based on the contract duration

Fee starting from $4K / month

Flexible Support Escalation - 3 options

Level-1, 2 or 3 support based on your internal capablities

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Being data-driven requires an overarching data culture that couples a number of elements, including supporting your business users when they need help.
We have developed a unique support framework to enable you to better cultivate a data-driven culture.